If you own an apartment complex or dorm room with a public laundry facility, you’re probably used to this part of your business running somewhat autonomously. As long the machines run efficiently, all you have to worry about is keeping the lights on and cleaning every once in a while. However, the recent impact of...
Category: <span>Customer Service</span>
How to Make Your Residents Feel Safer Doing Laundry
If you’re the owner of a multi-family property, you understand what residents expect of you when it comes to ensuring their health. These responsibilities have been emphasized during this outbreak as people look towards businesses, landlords, and property owners to ensure that public spaces are safe. Although your laundry facility isn’t the center of your...
Teach Your Kids How to Do Laundry During This Downtime
Families around the country have found themselves spending more time at home together. While this newfound togetherness comes with obvious advantages, the increased downtime undoubtedly leaves you and your family with copious amounts of free time without any clear way to fill it. Since your kids are spending more time at home, it’s a great...
What Your Coin Meter Repair Team Wishes You Knew
If you’re having any questions or difficulties with your equipment, the Coin Meter repair team is readily accessible because we’re in your neighborhood, and part of your community. Here are a few things that we want you to know that will help make sure your laundry gets done easily and quickly: We wear uniforms. The...
Why “Local” Means You Don’t Have To Wait
At Coin Meter, we’re proud to say that we’re local to the Pacific Northwest, and right down the street to help you with any issues that might come up – whether you need a repaired machine or need training on new equipment. We find that the most important aspect of this for our loyal customers...
Laundry Contract Terms Explained: Which Ones Are (and Aren’t!) Reasonable?
When we’re sitting down talking to a new customer about our fees, we sometimes find that they’ve had what we’d consider to be unfair contract terms with their previous laundry operator. Of course, there’s going to be some fees for the various services offered, and some are healthy normal fees, and there are some that...
What You Should Expect From A Good Laundry Vendor
When visiting new customers, it’s natural for them to ask about our level of service, and we’ve frequently been surprised when hearing about the unfortunate things they’ve experienced from their previous laundry vendor. This has helped us to talk to our new clients about what they can expect from us – and should really be...
How To Prevent Vandalism and Theft in Your Laundry Room
Vandalism and theft in your laundry facilities can be frightening for both the staff and your residents or customers. We know that it’s important for you to keep your laundromat or community laundry room secure – both for safety reasons and for your costs!Whether it’s the coins they steal or the damage they make to...
How To Save Money In The Community Laundry Room
When you’re using a laundromat or community laundry room, it may feel like you have less control over some of the laundry process when it’s not your equipment. However, there are still many ways for you to save money on every load you do. Even if you’re just saving $5 a week, that adds up...
Confused about ‘pending charges’ when using debit/credit cards?
If you’ve started a Coin Meter machine with your credit card, you’ve gone through our machines’ pre-authorization process. This pre-authorization process will save you money in the long run, but could be confusing. Here’s some information about this process that you’ll find helpful: This process occurs with card transactions at the machine. Anyone who starts...
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