To add value, tap the screen on the Add-Value-Station at your property. Then, follow the instruction on the screen. Once you have run your bank card, tap the screen when prompted with your laundry card again. This final step is what added the purchased funds to your laundry card.
Card balance can display on the laundry machines and the Add-Value-Station. However, because the balance is stored on your laundry card remaining value is not available online or over the phone.
The laundry card balance is stored on the card. If that card becomes lost or stolen, the value is also lost. If this does happen, you should buy a new card and start adding value again.