What Your Residents Expect from a Laundry Facility
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What Your Residents Expect from a Laundry Facility

Residents come to expect a certain standard from the laundry facilities in their apartment complexes or dorm rooms. While property managers and building owners may only see these facilities as an extra perk, families and individuals see them as a necessary amenity. Most Residents will be making use of the laundry rooms at least once...

How Your Laundry Room Can Help Increase Resident Retention
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How Your Laundry Room Can Help Increase Resident Retention

As a property manager, you know that keeping a resident is easier than getting a new one – as long as they’re happy! If they’re using the laundry room in your facilities, it’s an indication that they are satisfied with that basic aspect of their housing – and sometimes the basics are actually the most...

New “Fees” and What We Think of Them
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New “Fees” and What We Think of Them

Many customers have reached out to us because they’ve noticed how several large laundry companies in the country have notified them of new administrative fees anywhere from 5-9.5%, justifying them with new technology, customer service, security, or other upgrades. This type of additional charge to their customer’s properties has become commonplace in our industry, prompting...